What Our Customers Say
Real stories from families who trusted BestPetTravel to reunite them with their beloved pets. From military PCS moves to international relocations, see why thousands choose us for their pet shipping needs.
“BestPetTravel made our military PCS move from Dallas to Bahrain absolutely seamless. They coordinated every detail of shipping our dog, Max, including a flight attendant who personally accompanied him from Dallas to Las Vegas. Max stayed for two nights in Vegas, and the team sent us regular updates and photos that gave us incredible peace of mind during such a stressful time. From there, they handled all the logistics for his international flight to Bahrain with complete professionalism. The entire team treated Max like their own family member, going well beyond what we expected. If you're facing an international pet relocation, especially for a military move, I cannot recommend BestPetTravel highly enough. They made what could have been a nightmare into a smooth, stress-free experience.”
Matthew S.
Military Family
Pet: Dog
Route: Dallas, TX to Bahrain
“The whole team at BestPetTravel helped us every step of the way in getting our 2 dogs sent safely to our new home in The Netherlands. They walked us through all the requirements and they handled the heavy lifting of paperwork and shifting schedules. The puppies arrived happy and worry free. Their pricing beat the competition and provided a higher service level. Thank you for getting our pups home safely!”
Samantha F.
Pet: 2 Dogs
Route: USA to Netherlands
“Change is never easy. I decided to move out of the US with my boys Bill & Ted to embark on a new journey in my life. I've never left the country before and had no idea where to start! After reading countless reports, I knew I didn't want my boys in a cargo hold. That's how I found BestPetTravel. The team literally held my hand through the entire process, constantly reassuring me about the care and attention they provide to every animal they transport. They've made thousands of successful trips, but I still cried watching my boys get picked up and drive away. The handler reassured me that Bill and Ted were in certified, professional hands and everything would be fine. I received videos during their journey, and the receiving company sent updates showing two distressed but comfortable and healthy dogs. My boys were delivered safely to our new home. I'm so grateful for the team's kindness and patience. They walked me through every single step and everything worked out beautifully. We are now happily living our new life on the beach! If I could give BestPetTravel a higher recommendation, I would. Bill and Ted thank you too for bringing them safely to be with their mom!”
Phyllis L.
Pet: 2 Dogs (Bill & Ted)
Route: USA to Beach Destination
“I cannot say enough good things about BestPetTravel and the support I received from Edward Jackson. From our very first interaction, it was clear that Edward truly cared about my situation and wanted to understand both me and my dog's needs. His compassion, patience, and professionalism went far beyond what I ever expected from a pet shipping company. This past year has been incredibly stressful, but Edward made me feel like I finally had someone in my corner. He consistently went above and beyond to make sure I felt supported and informed every step of the way. What also stood out to me was the cost. BestPetTravel' pricing was far below any of the competition I spoke with, and unlike others, they actually took the time to call me and discuss my options before sending a quote. Even more importantly, it was clear they were not marking up foreign customs costs to squeeze extra profit, which I saw happening with two other pet shippers. That honesty and transparency means everything when you're already under stress. Because of this, I'll be recommending BestPetTravel to everyone I know who faces the challenges of pet transportation. They've earned my full trust and gratitude, and I couldn't be more thankful for the positive experience they gave me and my dog.”
Damian H.
Pet: Dog
Route: International
“BestPetTravel moved our two dogs from the US to the UK seamlessly. Excellent communication and true pet lovers. The entire process was handled with such care and professionalism. We received regular updates throughout the journey and our dogs arrived happy and healthy. Highly recommend for anyone moving internationally with pets!”
Sarah M.
Pet: 2 Dogs
Route: USA to United Kingdom
“Professional from start to finish. All paperwork handled and our cat arrived calm and safe. Moving a cat internationally seemed daunting, but BestPetTravel made it so easy. They knew exactly what documentation was needed, coordinated everything with our vet, and kept us informed throughout. Our cat arrived stress-free and that's all we could ask for.”
Miguel R.
Pet: Cat
Route: International
“Live updates gave us peace of mind throughout the journey. Highly recommend! As a military family, we've done several PCS moves, but this was our first time using a pet transport service. BestPetTravel exceeded our expectations. The tracking updates, photos, and constant communication made all the difference. Our fur baby is safe and sound!”
Emily C.
Military Family
Pet: Dog
Route: OCONUS PCS Move
“We were nervous about shipping our senior dog overseas, but BestPetTravel handled everything with extra care. They coordinated with our vet, ensured all health requirements were met, and even arranged for additional comfort stops during the journey. Our 12-year-old Lab arrived safe and was actually more relaxed than we expected!”
Jennifer & Mark T.
Pet: Senior Dog
Route: USA to Germany
“After getting quotes from five different companies, BestPetTravel was the most transparent and reasonably priced. No hidden fees, no surprises. They explained every step of the process and were always available to answer our questions. Our two cats made it to Japan safely, and we couldn't be happier with the service.”
David K.
Pet: 2 Cats
Route: USA to Japan
“Moving to Australia with strict quarantine requirements seemed impossible. BestPetTravel navigated all the complex paperwork, coordinated the quarantine facility, and kept us updated every step of the way. Six months of preparation made seamless. Our dog is now enjoying life Down Under with us!”
Rachel W.
Pet: Dog
Route: USA to Australia
Ready to Join Our Happy Pet Families?
Get a free, no-obligation quote for your pet's relocation. Our team is ready to help make your move stress-free.
